Services

Timely solutions for better
performance of Daruma

We understand what it means for organizations the software implementation and what implies the change of management. That’s why we have desing services under the CMMISVC / 3 model standards.

We're here when you need us

Support

Support

Attention and technical assistance services facing any situation reported by the client organization. Attention activities are covered, such as request reception and understanding, a diagnosis and the response leading to the solution of the reported doubt, malfunction or requested change proposal.

Training

Training

Training program for acquiring knowledge on the usage and good management practices of Daruma Software, within a user-friendly environment thus successfully insuring its implementation.

Maintenance

Maintenance

Engineering services to maintain or restore the proper functioning of Daruma Software. Covers activities regarding application of correction packages on Daruma Software, in a single installation agreed with the client organization (test environment); as well as the product change control management.

Accompaniment

Accompaniment

Daruma Software consultants provide support for starting up the application implementation process in your company; in order to easing software configuration for leading users according to their needs.

Custom software development

Custom software development

Software engineering services dedicated to customizing and adjusting the software according to the need expressed by the client organization and Daruma Software roadmap.

Document migration

Migración Documental

Aimed to the action of copying and pasting text from a source document with format Word, Excel, Open Office or other computer application to Daruma Software for its management.

Know the benefits of our services in detail

“I’m happy with the service, response times are suitable and answers are specific.”

Yonnatan Ramos Pérez

Integrated management system analyst, Amarey.